📢 Important Notice: 8% SST Implementation for Pandahrms Effective 1st November 2025

Dear Valued Customers,

In line with the latest government announcement, Pandahrms services will be subject to an 8% Service Tax (SST) effective 1st November 2025. This update follows the revised Service Tax rate introduced under Malaysia’s ongoing tax framework adjustments.

💡 What This Means for You

Starting 1st November 2025, all invoices issued for Pandahrms subscriptions, renewals, and related services will include 8% SST as required by the Royal Malaysian Customs Department (RMCD).

We remain committed to maintaining full compliance with Malaysia’s tax regulations while continuing to deliver the same level of reliability, innovation, and value that Pandahrms is known for.

🗓️ How You Can Prepare

To help our customers plan ahead, we encourage all existing clients to:
1️⃣ Renew your subscription before 1st November 2025 to continue enjoying the current rate before the SST adjustment takes effect.
2️⃣ Review your upcoming billing cycle and make early arrangements if your renewal date is approaching.
3️⃣ Contact our support team if you require clarification on how SST applies to your subscription.

✅ Our Commitment

At Pandahrms, we strive to keep all our processes transparent and customer-friendly. Implementing the new SST rate ensures that we remain compliant while continuing to enhance our HR and payroll system for better performance and user experience.

We sincerely thank all our customers for your continued trust and support. Your partnership motivates us to keep improving and delivering the best HRMS solution for Malaysian businesses.

If you have any questions regarding this change, please reach out to our team — we’re here to assist you.

Warm regards,
— Pandaworks Sdn. Bhd.